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What is the handover guarantee?
The handover guarantee (acceptance guarantee) is a promise from the cleaning company that the apartment cleaning will meet the requirements of the property manager or landlord. If defects are found during the exit inspection, the company will rectify them free of charge.
This guarantee is particularly valuable in Switzerland: it protects you from unexpected costs and gives you the assurance that your rental deposit will remain intact.
Why is the handover guarantee so important in Switzerland?
Property managers in Switzerland thoroughly inspect the apartment condition upon handover. Even minor defects such as limescale in the bathroom, an uncleaned oven, or dirty window rebates can lead to complaints.
Without a handover guarantee, you bear the full risk: rework must be organised and paid for by you, or the property manager has it cleaned at your expense – often at significantly higher prices. Under Swiss law (Art. 267 CO), the tenant must return the property in the condition resulting from proper use.
With a cleaning including handover guarantee in Switzerland, you are on the safe side.
What does cleaning with handover guarantee include?
An apartment cleaning with handover guarantee in Switzerland is exceptionally thorough and includes:
- All rooms including kitchen, bathroom/WC, basement, and balcony
- Windows inside and outside, including frames, rebates, and sills
- All built-in wardrobes and drawers (inside and outside)
- Oven, refrigerator, dishwasher (inside)
- Descaling of all taps, fittings, and tiles
- Blinds, shutters, and roller blinds
- Skirting boards, light switches, sockets
- Washing and drying of the dishwasher filter
The result meets the standards property managers in Switzerland expect at the handover inspection.
Costs of cleaning with handover guarantee in Switzerland
Prices for apartment cleaning with handover guarantee in Switzerland are slightly higher than a standard move-out cleaning but offer the security of free rework:
- 1.5 rooms: CHF 400 – 650
- 2.5 rooms: CHF 500 – 850
- 3.5 rooms: CHF 650 – 1,300
- 4.5 rooms: CHF 900 – 1,600
- 5.5 rooms: CHF 1,100 – 2,000
The surcharge for the guarantee is typically 10–20% and is worthwhile in most cases, as a single rework without guarantee can quickly cost more.